Category Archive for: ‘Productivity’

Why full inbox is bad for you?

IMAG0041
What happens to things that are left in a pile for too long? They start to rotten. First the process is slow and invisible but after a while it gains momentum and it’s almost impossible to stop.

Transfer this to managing email an you get the same result. The more email piles up in your inbox the more difficult it becomes to react in time, to stay on top of things. Messages lie there for weeks even months and people are chasing you two or three times before you react. This is not a way to work. If just these things don’t convince you that working out of your inbox and keeping it full here are few more reasons:

Difficulty to prioritize

Every email in your inbox looks the same and unless you have done something with it like flagged it or moved to a special folder. When emails are unprocessed in you inbox there is no difference between an email form your boss, friend’s photos, daily news update. However if you process your emails and put them in your system only those that are important will be there.

New stuff pushes the old off

Most email clients will show new messages on top of the screen. When email was its early stages this made sense as at that time email provided rapid communication channel so it made sense to show you the most recent stuff first. Nowadays we are far past that time. Whether it’s an email from your boss or another newsletter they will always take the top spot. There is no pardon for importance or context of the message.

Constant re-reading

What happens when you hear a ping on your computer? More than likely you scan the message quickly and then go back to what you were doing before. After a while you go back to your email and read the very same message again. As result you look at twice the number of emails you receive. This is highly unproductive behavior, firstly you break your concentration by checking the message and then you review the same message to see what’s required.

It’s easy to loose them

With large number of messages in your inbox means that important emails will mix with newsletters, company updates, thank you notes etc. With such unstructured setup  it’s very easy accidentally delete email or file them in some random places.

Something is waiting to blow up

An inbox that’s full of uprocessed emails is sign of out of control status. You need to scramble to identify important email, issues that may get you in trouble. Since more and more email arrives in your inbox all the time,  it becomes impossible to maintain any degree of control and then changes of dropping the ball are far greater.
We can debate what’s full inbox, whether it’s 3000 or 10 messages but that does not matter. Also it does not matter that you keep your inbox at zero constantly. More emails will arrive and you will deal with them but you’re not here to do just that.
What’s important is creating a habit of regular review of your email inbox, as often as you need. Do it regularly and do it properly i.e. review, decide, action.

A quote about triumph

I like reading biographies and interviews where people talk about their carries and successes and struggles in achieving what they have and who they are.  I came across below quote when reading and interview with Mary Jo Bang on 99 percent site.

everything, before it becomes easy, is a triumph. And some things never become easy—and in that case, simply continuing to do them is a triumph.

It’s good reminder that at he beginning everything is difficult and making even the slightest progress is success.

 

Email as an expectation

S Beckett Bridge

Let me start be explaining what’s is email on the basic level. As a primary it’s a communication tool to convey some sort of message. It might be a hello note from a friend, a bunch of photos form holidays, a business proposal, company announcement etc. Email serves this purpose great. It’s ubiquitous, simple to handle and unrestricted.

Second layer of email is to create expectation that the message will cause a reaction of the recipient. This reaction can take various form from a simple delete action to an actual response back to sender.

The unfortunate fact is that email can only pass a very limited non-verbal communication. You can’t see what the sender is feeling when he writes the message you can’t see his eyes, face, body posture etc. Emails have tone and energy but only for the one who type it, the recipient has only words in front and very few cues how to read it. That’s why same text can be read in different ways. This leads to great many misunderstandings, confusions and conflicts.

The problem lies in the fact that senders rarely communicate what is their expectation and what they want from the recipient. This is one of primary reasons we see emails with dozens of people included in cc: field. Unless it’s clearly stated that the message is for information only it mean that the sender is not sure what they do and hope that someone will react and do something.

This approach is not sustainable and not practical for few reasons.

  • when receiving a lot messages a day it makes very difficult to look at every single one and decide what’s needed with out clearly stated point.
  • for sender email is one to one relationship, I’ve sent you an email and I expect response. However repecipent has many such relationships and therefore it’s one against many.
  • Clear expectation gives better chance for desired response. If people know what they are required to do, they are more likely to do it rather than put it for later.

Since you can’t change change other people’s behavior and how they use email but you can change your own. To put it simply lead by example.

Start of by clearly expressing what you want. Use clear and short sentences, avoid long winded explanations. Even complex problems could be explained in a simple way.

You will save other people’s time and energy. You will save yourself hassle and stressing over stuff.

Getting up early

Getting up early and doing something important is one of the best ways to have a productive and successful day. Michael Wade shares a list of some activities that people do when they get up early.  Yet the more interesting part covers things that people don’t do or don’t see as a priority activity:

  • Checking e-mail
  • Making phone calls
  • Reviewing the previous day

 

What’s yours morning priority?

Music in the office

Radio GaGa

Office Music — Yay or Nay? is a WorkAwesome post from couple months back. In essence it describes different views on the issue of music in the office. As you can easily imagine there are opponents and proponents of music in the office. By some it’s seen as a great distractor causing people to turn off and not responding to ringing phones or co-worker calls. Others see music as great aid in getting into a deep focus and putting attention on to a specific task. I would certainly agree with the premise, that in some jobs listening to music or radio can stimulate productivity. This can be especially effective for those working alone and or with limited contact with other people.

Personally I haven’t heard music in the office since 2005. I don’t miss it a lot. At this stage, I got used to music/radio free environment. However what I actually miss from time to time is the radio. I do enjoy listening to talk radio stations like the Irish Newstalk radio. I like to listen exchange of opinions and views, a commentary of most recent events etc. My current office setting does not allow for listening music nor radio which is good and bad. On the good side I would be too involved into listening and possibly done very litter of real job. Now on the bad side having radio on it could work as a barrier against the office notice which can be quite distracting.

Fortunately I can do as a please when I’m working from home which gives me a great opportunity to listen to favourite podcasts and some online radio.

Photo credit:L.Bernhardt

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